Returns & Refund

You may request a return within 30 days of receiving your order.

To be eligible for a return, items must:

• Be unused and unworn.
• Be in their original condition.
• Include all original tags and packaging.
• Be accompanied by proof of purchase.

We reserve the right to refuse returns that do not meet these conditions.

The following items cannot be returned unless they arrive damaged or defective:

• Gift cards
• Personalized or custom-made products
• Final sale or clearance items
• Products marked as non-returnable

Once we receive and inspect your returned item, we will notify you of the status of your refund. If approved, your refund will be issued to your original payment method within 5–10 business days.

If you received a defective, damaged, or incorrect item, please contact us as soon as possible.

Customers are responsible for return shipping costs unless:

• The wrong item was sent.
• The product arrived damaged.
• The product is defective.

If your order arrives damaged, please contact us within 7 days of delivery with your order number, description, and photos.

Orders may be canceled before they have been processed or shipped.

Spartel
Website: https://SpartelShop.com
Email: assistenza.spartel@gmail.com